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    Showing Empathy With Employees Makes Sense And Cents

    Published December 19th, 2011

    Showing those you lead that you care about them is not only compassionate, but also sound business. Organizational research shows the results of doing so are increased productivity, profits, workforce engagement and trust, said Marie Miyashiro, author of “The Empathy Factor.” Tips from her and others to reach your people. • Set the tone. “Connect [...]

    Five Keys to Legendary Leadership

    Published October 27th, 2011

    Leadership — genuine, influential, effective leadership — is a subtle thing. It’s not something that readily reduces to a cookie-cutter recipe or paint-by-numbers formula. We all know that. That’s why there have been a thousand good books on leadership, and will be a thousand more. But for all we describe it and study it, it [...]